LEGAL OPS & BUSINESS OPTIMIZATION

I partner with a range of entrepreneurs to streamline and scale their businesses and have a deep specialization in law firm operations, particularly for founders of fast-growing PI and consumer-facing practices. 

As a Fractional COO, I bring structure, clarity, and operational leadership to help you run a more efficient, profitable, and values-aligned practice. 

AREAS OF EXPERTISE

• Legal workflow analysis & operational audits
• Case lifecycle mapping to reduce bottlenecks and improve settlement timelines
• SOP and training system development (written & video)
• KPI design, team performance coaching, and delegation frameworks
• P&L review and cost-efficiency strategies
• Offshore team building and tech implementation
• Cybersecurity and IT vendor management to safeguard you firms and clients data 
• Building custom automations that simplify processes, reduce human error, and improve efficiency across teams.
• Change management